C & F Plumbing & Heating Corporation
Review Summary
- Mixed Reviews: Experiences range from highly positive to extremely negative.
- Price Transparency Issues: Some customers report significant price increases from initial estimates.
- Responsiveness: Some customers praise prompt service and responsiveness, while others report being ignored or hung up on.
- Professionalism: Some reviewers found the service professional and efficient, while others described rudeness and unprofessional behavior.
- Quality Concerns: One customer reported a faulty repair that caused significant damage and a lack of follow-up from the company.
- Cost Concerns: Some customers found the services expensive.
Reviews
View All on Google3.4
(9 reviews)
Ji Sun Rhee
costs are not transparent with these guys. They give you an initial estimate which appears reasonable then the final bill is double due to charges they never disclosed. When called to complain, they just say they can't make any changes to bills after the fact. While they are responsive, I wouldn't use them again.
Roger Race
We had a completely positive experience with C&F Plumbing.Their representative was knowledgeable, thorough explaining the problem to my husband and me, he worked handling all aspects of cleanliness. He went so far as to take pictures of the problem in the basement since we have difficulty climbing stairs. I feel confident recommending C&F to anyone with a plumbing problem.
Julia C
We had an emergency during holidays and C&F immediately showed up and gave us the diagnosis. Few days later they came back and replaced the broken unit. Their team was very professional and efficient. I highly recommend them
Abraham Park
Prompt, straightforward, and responsive. Very happy with all the work theyโve done for us.
Bradley Bernard
Hung up on me. Blew me off. Ignored multiple calls over the course of a few months. Said he would help, but ultimately wouldn't and didn't come through on something that should've been easy. John is incredibly rude and unprofessional. Never use his services, spare yourself.
Robert McElroy
Guy was professional and made everything extremely easy. Arrived in the window, fixed my sink in thirty seconds and was on his way.
Deepak Dulani
It was expensive for me..
Francesca Piacentino
March 24, 2025
In July of 2023 Colchester Realty recommend this plumber after my flush-o-meter stopped working. They charged me a total of $301.39 for this piece in the photo. This past Saturday 3/23 the piece broke off and water exploded all over the bathroom ceiling, walls and floors; damaging belongings from the flow of water through my hall and bedroom. Itโs after 1pm on Monday 3/24 and I have not yet received a call back after my numerous calls and messages to them on their website to please help. Iโve given the invoice number as a reference point, no response, no help, no accountability. My management company & super said they used the wrong piece. I was just visited by another plumber who stated that all plumbers know not to use this plastic accordion for a toilet. Itโs now costing me $1300 to rectify the situation. Please beware of this company.